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« First in AI »: the spot holds, but there is one per language and per engine

Five runs of the same question: the brand named first stays the same 81 % of the time. The problem is not stability - it is that there is no single first place.

81%

of combinations keep the same brand first across five identical runs

August 28, 20269 min read
In this article
  1. What we measured
  2. First place holds
  3. But there are eight first places, not one
  4. The French CRM case
  5. What to do with this
  6. The limits

Short answer: first place is fairly stable, and that is exactly what makes « we are first in AI » misleading. Ask the same question five times over: the brand named first does not change in 81 % of cases. But change the language or the engine, and it is no longer the same brand.

1 place

the median movement of a brand between two runs - one in two does not move at all

100

runs, zero failures: 4 sectors x 2 languages x 2 engines, five times each

In web hosting, Hostinger comes first in English, French and Spanish - and IONOS in German, on both engines. In payments it is Stripe almost everywhere, but Redsys in Spanish on Gemini. In hotel booking, Perplexity puts Booking.com first and Gemini puts Google Travel, on the same day, in the same language.

There is no first place. There is one per language and per engine, and nothing guarantees they resemble each other.

What we measured

The same reference question every measurement of ours has used since 23 August, asked five times over per combination. Four global sectors, two languages, two assistants that search. 100 runs, zero failures. Nothing changes between two runs: not the sector, not the language, not the engine, not the day. Only the assistant's own randomness speaks.

Cleaning comes before ranking, and that is not a detail. Our extractor still lets through fragments that are not company names. If they land in first position they manufacture an instability that is ours, not the engine's. So we keep only names that recur across several answers, and rank afterwards.

First place holds

Five identical runs per combination, 4 sectors x 2 languages x 2 engines, 2026-08-28. The corrected computation merges two labels of the same brand and drops one fragment that is not a brand; both figures are published.
MeasureRawAfter label correction
Combinations keeping the same brand first12/16 (75 %)13/16 (81 %)
Brands that do not move a single place50 %50 %
Median movement of a brand1 place1 place
Largest movement observed5 places5 places

One brand in two sits at exactly the same rank every time the question is asked again. The median movement is one place. Contrary to what is often said, the ordering is not a lottery.

We first got 38 %, and that figure was wrong: fragments such as « small teams » or « performance » were occupying first place. Cleaning before ranking gives 75 %, then 81 % once « hubspot crm » and « hubspot » are merged, since they name the same company. The instability we were about to publish was our own.

But there are eight first places, not one

The brand named first, by sector, language and engine. The columns are not repeated measurements of one thing: they are different markets.
SectorPerplexityGemini
Payments (en and fr)StripeStripe
Hotel booking (en)Booking.comGoogle Travel
Hotel booking (fr)Booking.comBooking.com
Web hosting (en and fr)HostingerHostinger, except in English
CRM (en)HubSpotHubSpot
CRM (fr)no stable leaderno stable leader

And the 24 August measurement, across more languages, extends the table. In German, the hosting provider named first is neither Hostinger nor a global player: it is IONOS, on both engines. Perplexity describes it in as many words as « in mehreren Vergleichen auf Platz 1 bzw. Testsieger ». In Spanish, Gemini surfaces Redsys in payments - the Spanish bank network - « muy utilizada en el mercado español ». Both companies are invisible in the other languages.

A German hosting provider is first in Germany. It does not exist in English. Both statements are true at once.

The French CRM case

It is the only combination in our measurement where no brand holds first place. On Gemini, five runs of the same question give three different leaders: Freshsales, HubSpot, monday. On Perplexity, Pipedrive alternates with a label that is not even a company.

There is no incumbent to dislodge there, and that is commercial information: in that market, first place is available. Elsewhere - Stripe in payments, Hostinger in English-language hosting - it is held by the same brand at every run.

What to do with this

A sentence like « we are first in ChatGPT » is not false: it is incomplete.

First in which language, on which engine, on which phrasing? Without those three, it cannot be checked.

Do not carry a first place from one market to another.

Leading in English says nothing about German, where a national player can hold the spot - and hold it on both engines at once.

Look at whether the top is held before attacking it.

When the same brand returns at every run, first place is a wall. When it changes every time, as in French CRM, it is open.

A single run cannot establish a rank.

Half of brands do not move, but the other half do - by up to five places in our measurement. A position is established over several repeats, never from a screenshot.

The limits

  • Four sectors, two languages, two engines for the repeated part.

    Running shoes are excluded: the answers there cite numbered models our extractor discards, which produced a result that was not one.

  • The table extended to German and Spanish comes from the 24 August collection

    , with a single run per combination. It shows that the leader differs by language; it does not establish its stability in those languages, for want of repeats.

  • Our extractor remains imperfect

    , and one fragment still sits at the top of one combination even after correction. We publish both computations rather than one, and we name what remains.

  • « First » here means named first in the text of the answer.

    It is not a ranking the engine publishes: it is the order in which it enumerates. We do not credit it with an intent to rank.

We promise nobody a place in ChatGPT's answers - nobody can do that honestly. What can be measured is where you stand: per language, per engine, per question asked. Including when the answer is « the spot is taken, and by someone other than you expect ».

Frequently asked questions

Can you say « we are first in ChatGPT »?
Not without stating the language, the engine and the phrasing. In our 28 August 2026 measurement, the brand named first stays the same across five repeats in 81 % of cases - so the spot is stable - but it changes from one language to another and from one engine to another. In web hosting it is Hostinger in English and IONOS in German.
Is the ordering of brands in an AI answer random?
No. Across five runs of the same question, one brand in two sits at exactly the same rank, and the median movement is a single place. The largest observed is five places. It is not a lottery, but it is not fixed either: a rank is established over several repeats.
Do two AIs give the same number one?
Not always. In English-language hotel booking, Perplexity names Booking.com first and Gemini names Google Travel, on the same day and the same question. In payments the two agree on Stripe. Convergence depends on the sector.
How do I know whether first place in my market is winnable?
By asking the same question several times and watching whether the top changes. When the same brand returns at every run, the spot is held. In our measurement, French-language CRM is the only combination with no stable leader: five runs there produce up to three different firsts.
Why did you correct your own figure from 38 % to 81 %?
Because the first computation ranked before cleaning. Fragments such as « small teams » ended up in first position and manufactured an instability that came from our extractor, not from the engines. Keeping only names that recur across several answers, then merging two labels of one brand, gives 75 % and then 81 %. Both figures are published.